LEVEL UP — Shipping & Delivery
Updated 12 November 2026. We currently deliver to eligible addresses in Australia only.
Shipping options and prices
Standard and Express shipping methods are configured in our store. Available options, any promotions and final shipping charges are displayed at checkout based on your order and delivery address.
Processing and transit
We aim to dispatch paid orders with available stock promptly. Delivery times depend on processing, destination, and the carrier, and are estimates rather than guaranteed arrival dates unless a date has expressly been agreed. Check individual listings for any item-specific dispatch information.
Pre-orders
Products clearly marked “Pre-Order” or “Presale” are not necessarily ready for immediate dispatch. Any expected release or dispatch date is an estimate and may change. We will notify customers of material changes and provide refunds or other remedies where required by Australian Consumer Law.
Tracking
Where the selected service provides tracking, details will be shared when your order has shipped. Please ensure your address is correct before checkout and email us quickly if you need to change it.
Missing, delayed, or damaged deliveries
Contact levelup.syd@gmail.com with your order number and the problem, including parcel photos for damage where possible. We will investigate and provide an appropriate resolution consistent with Australian Consumer Law.
LEVEL UP — Allawah, New South Wales, Australia.